Ziaat Technolabs Pvt. Ltd.

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Refund Policy

Home Refund Policy

Welcome to ZIAAT TECHNOLABS PVT. LTD.!

At ZIAAT TECHNOLABS PVT. LTD., we are committed to providing quality services and products to our customers. If for any reason you are dissatisfied with your purchase, we offer a straightforward refund policy:

1. Refund Eligibility

  • You may request a refund within 30 days from the date of purchase or transaction. To initiate the process, please contact us with your transaction ID and details of your purchase.
  • We encourage you to try out our product demos or reach out to our support team via live chat for any inquiries before making a purchase to avoid misunderstandings.

2. Refund Processing Time

  • Refund requests are typically processed within 7 business days from the date of submission. Please note that during peak periods or for special circumstances, this time frame may vary.
  • Refunds will be issued to the original payment method used for the purchase.

3. Non-Refundable Items

  • Requests made after the 30-day purchase period.
  • Products or services that have been used, downloaded, or accessed in full.
  • Customized services, including but not limited to, custom development, installation, or support fees.
  • Products or features that were not part of the product at the time of purchase, or requests based on unmet expectations that were not communicated prior to the purchase.
  • Any product or service that falls outside the scope of the originally agreed-upon specifications.

4. Conditions for Refund Requests

  • Refund requests due to dissatisfaction with our services must be based on specific issues or failures communicated clearly at the time of purchase.
  • If you have already used the product or service, and the refund request is made after usage, we may not be able to process your refund request.

5. Continued Use After Refund Request

  • Please note that if you request a refund, you are not permitted to continue using the product or service. We reserve the right to take legal action in case of continued usage after a refund request has been made.

6. Changes to Refund Policy

  • We reserve the right to modify or update this Refund Policy at any time. Any changes will be posted on this page, and the revised policy will be effective immediately upon publication.